This is the privacy policy for ATA Global.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ATAGlobal.co.uk
We believe data protection is a serious issue. The use of information about individuals by businesses is subject to a complex array of data protection laws. The key pieces of data protection for the UK and privacy legislation include:
· General Data Protection Regulation (GDPR)
· The Data Protection Act 1998;
· The Privacy and Electronic Communications Regulations 2003;
· The Freedom of Information Act 2000;
· Regulation of Investigatory Powers Act 2000;
· The Human Rights Act 1998.
Why We Collect Your Information
ATA Global collects your information to enable us to give you the best possible experience when shopping with us. The data we collect about you helps us personalize your shopping experience and offer personal recommendation or promotions.
The Information We Collect
We use a secure server technology [CHECK THIS WITH WEBSITE GUY, HOW ARE YOU SAFEGUARDING PEOPLE PERSONAL DATA?] to safely hold your sensitive data when you transmit to us. You will provide specific information during your purchase. This information includes:
· Your name
· Addresses
· Email address
· Telephone numbers
· Payment information
· IP Address [CHECK WITH WEBSITE GUY]
We may record details of calls from and to our customer service team for accuracy and training. When placing an order through our site your payment details will not be saved. We use PaypalPayment Pro [ WHAT PAYMENT METHOD(S) WILL YOU BE USING?] as a payment gateway who store payment information to allow a transaction to be processed successfully by us.
How We Use Your Information Order Processing and Customer Support
We use your data to process orders made through our website. If we don’t collect your personal data during the checkout process, we won’t be able to process your order and comply with our legal obligations. We also use your data to respond to queries and to process refunds. We may also keep a record of these to enable any future communication with us and to demonstrate how we communicated with you throughout.
Security, Safety, and Dispute Resolution
We use your personal data to protect our business and our customers from fraud and other illegal activities. This includes using your personal data to maintain, update and safeguard our genuine customers.
Communication and Marketing
Approximately 2 weeks after receiving your device, we may send you an email inviting you to review and rate our service/product.
Please be aware that:
· Your review may be shared on other company websites.
· Once submitted, it usually takes 72 hours for your review, question or answer to appear on the website, providing it adheres to our guidelines.
If you require any further information on this service or wish to have your review removed, please contact us via email: privacy@ataglobal.co.uk
We may accept or reject any product review submitted to us. We may edit any such review for both length and/or content as we see fit. All reviews are submitted on the basis that we may use the review, in any format and for any purpose we see fit and for any marketing or promotional purposes.
Email, SMS and Telephone
We use emails, SMS or Telephone calls to update you about the progress of your order. You will receive an email with your receipt and customer order number.
Does ATA Global Sell Information To Third Parties?
No. We never have. And we never will.
When We'll Share Your Data With Third Parties
We work with hundreds of supplier partners for us to be able to fulfil an order. We'll only share your data with third parties to help us process a transaction, provide a better service or to investigate and prevent crime..
Third Party Sites
Our site may include links to other sites which could use a different privacy policy than ours. Please check privacy policies and customer protection on different sites as they may be different.
For Children
Be sure that you ask your parents before submitting any data about yourself to us.
Data retention
When you place an order through our site, we will maintain your order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
How To Contact Us
If you have any questions about the use of your personal information, please contact us via email sales@ataglobal.co.uk.
Unless otherwise stated, we collect data through our website subject to this Privacy Statement.
Know Your Rights
You have many rights regarding your personal data. These include seeing what data we hold and updating your information.
The GDPR includes the following rights for individuals:
· the right to be informed;
· the right of access;
· the right to rectification;
· the right to erasure;
· the right to restrict processing;
· the right to data portability;
· the right to object;
· the right not to be subject to automated decision-making including profiling.
You can contact us to request to exercise these rights at any time as follows: The Data Protection Officer/ Privacy Compliance Officer, [CONTACT DETAILS FOR THIS I.E PRIVACY@ATAGLOBAL.CO.UK]. We will endeavor to comply within a month.
If we choose not to action your request, we will explain to you the reasons for our refusal. To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice.